Ayesha Aljneibi

Software Developer | Computer Science

Delegated responsibilities efficiently amongst team members. Conducted performance evaluations to identify areas of improvement. Steered project execution whilst adhering strictly to timeline constraints. Achieved higher team efficiency with regular training and mentoring sessions. Prioritised workload effectively, resulting in timely completion of tasks. Facilitated weekly meetings to discuss progress on projects, deadlines, objectives and concerns.

• Delegated responsibilities efficiently amongst team members.
• Conducted performance evaluations to identify areas of improvement.
• Steered project execution whilst adhering strictly to timeline constraints.
• Achieved higher team efficiency with regular training and mentoring sessions.
• Prioritised workload effectively, resulting in timely completion of tasks.
• Facilitated weekly meetings to discuss progress on projects, deadlines, objectives and concerns.

Built and maintained client base by successfully managing and updating client portfolios. Documented all client interactions and firm activity within client relationship management system. Executed accurate reporting to analyse options and make recommendations. Responded promptly to customer questions to improve customer loyalty and satisfaction. Used CRM customer relationship management software to record detailed notes. Completed thorough documentation in CRM AND USD for each enquiry

• Built and maintained client base by successfully managing and updating client portfolios.
• Documented all client interactions and firm activity within client relationship management system.
• Executed accurate reporting to analyse options and make recommendations.
• Responded promptly to customer questions to improve customer loyalty and satisfaction.
• Used CRM customer relationship management software to record detailed notes.
• Completed thorough documentation in CRM AND USD for each enquiry

Used Microsoft Excel to develop inventory tracking spreadsheets. Resolved product issue through consumer testing. Documented and resolved missing financial logs.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Documented and resolved missing financial logs.

Helped portfolio managers review holdings during quarterly reporting periods. Maintained in-depth knowledge of services offered to clients for portfolio maintenance. Investigated issues affecting group operations, prepared reports and helped correct problems. Used banking products and services knowledge to resolve customer queries with 90% success. Assisted with integration of new practices, ensuring minimal impact on daily operations Explained bank services, financial products and applicable fees to customers. Opened new accounts and explained featured benefits and monthly fees. Recommended loan approvals and denials based on customer credit worthiness. Handled credit approval processes through diligent application management. Reviewed performance metrics to identify required process Time or movements. Kept accurate operations records for thorough data auditing. Carried out thorough customer assessments to minimise tinancial risk Supported compliance with strict adherence to Bank Secrecy Act, Anti Money Laundering and financial regulations. Managing customer accounts, including updating customer information, processing orders, and ensuring accurate billing and invoicing.

• Helped portfolio managers review holdings during quarterly reporting periods.
• Maintained in-depth knowledge of services offered to clients for portfolio maintenance.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Used banking products and services knowledge to resolve customer queries with 90% success.
• Assisted with integration of new practices, ensuring minimal impact on daily operations
• Explained bank services, financial products and applicable fees to customers.
• Opened new accounts and explained featured benefits and monthly fees.
• Recommended loan approvals and denials based on customer credit worthiness.
• Handled credit approval processes through diligent application management.

Performed high-volume data entry with 98% accuracy, inputting 360 entries per day. Inspected, validated and amended customer data and account numbers to maintain data accuracy in Oracle. Employed exceptional time management skills to maximise data entry productivity.

• Performed high-volume data entry with 98% accuracy, inputting 360 entries per day.
• Inspected, validated and amended customer data and account numbers to maintain data accuracy in Oracle.
• Employed exceptional time management skills to maximise data entry productivity.

Ensured business continuity by updating and maintaining HR database with accurate employee data. Supported employee engagement and wellbeing initiatives, including team events and group fitness sessions. Minimised company liability by conducting new hire background checks in line with compliance processes. Facilitated efficient recruitment process by managing job postings and interviews through BambooHR. Shadowed experienced team members in handling potential employee relations cases. Attended new hire orientations and exit interviews to observe and learn processes. Guaranteed full compliance with employment legislation with comprehensive research. Researched pay scales to help inform development of competitive compensation packages

• Ensured business continuity by updating and maintaining HR database with accurate employee data.
• Supported employee engagement and wellbeing initiatives, including team events and group fitness sessions.
• Minimised company liability by conducting new hire background checks in line with compliance processes.
• Facilitated efficient recruitment process by managing job postings and interviews through BambooHR.
• Shadowed experienced team members in handling potential employee relations cases.